Director of Student Orientation & Special Programs

Title Information

Yes

8:00 am - 5:00 pm M-F

Position Information

TSU
203799

Director of New Student Orientation & Special Programs

N/A

The Director of New Student Orientation & Special Programsprovides strategic leadership for the design, delivery, assessment,and continuous improvement of Texas Southern University’sorientation and transition programs. The Director leadscomprehensive experiences for first-time freshmen, transfer students, families, and other new student populations; supervises professional and student staff; and coordinates campus-widepartnerships that help students move successfully from admission through enrollment, matriculation, and early engagement. The position also supports admitted-student and otherenrollment-related special programs that strengthen yield,belonging, and student success.

• Provide vision, leadership, and operational oversight forsummer, fall, spring, and transfer orientation programs, including family and supporter programming.
• Develop a comprehensive orientation model that aligns with TSUenrollment goals, academic priorities, student-success initiatives,and the needs of a diverse urban student population.
• Establish program learning outcomes and ensure orientationcontent supports academic readiness, financial preparedness, campus engagement, safety, wellness, belonging, and persistence.
• Coordinate orientation calendars, registration processes,schedules, facilities, communications, meals, transportation,accessibility, emergency planning, and other program logistics.
• Develop and maintain in-person, virtual, and online orientationresources, publications, presentations, checklists, and student/family communications.
• Partner with academic colleges and advising units to integrateacademic advising, course registration, degree planning, and college-specific engagement into the orientation experience.
• Support New Student Convocation, Welcome Week, and othertransition programs that connect new students to TSU traditions,resources, and expectations.

• Recruit, select, train, supervise, mentor, schedule, and evaluate Orientation Leaders and other student staff who support orientation and special programs.
• Design a comprehensive student-leader training curriculumfocused on customer service, leadership, communication, campus resources, inclusion, crisis response, confidentiality, and professional conduct.
• Supervise assigned professional and administrative staff,including participation in hiring, onboarding, goal setting,performance evaluation, coaching, and corrective action consistent with university policy.
• Cultivate an accountable, collaborative, student-centered team culture that reflects TSU’s values and commitment to excellence.

• Plan and execute admitted-student programs, transfer student events, open houses, information sessions, campus visits,receptions, and other enrollment-related special programs as assigned.
• Collaborate with Admissions, Recruitment, Transfer Admission sand Services, Financial Aid, the Registrar, Student Accounting,Housing, Academic Advising, Student Affairs, Information Technology, campus safety, and academic colleges to providecoordinated service to students and families.
• Use technology, social media, and targeted communications to increase program registration, attendance, engagement, and completion of enrollment requirements.
• Ensure special programs are inclusive, accessible, culturally responsive, and appropriate for first-time freshmen, transfer students, adult learners, veterans, international students,students with disabilities, and families.

• Develop, administer, and monitor the unit budget; reconcile expenditures; maintain appropriate records; ensure responsible stewardship of university resources.
• Manage vendor relationships, contracts, purchasing, facility reservations, insurance requirements, copyright and licensingobligations, and other administrative processes in accordance withTSU policies.
• Develop annual operating plans, program timelines, trainingmanuals, standard operating procedures, and after-action reports.
• Collect and analyze registration, attendance, satisfaction,learning-outcome, yield, and persistence data; use findings toimprove…