Sr CX Training Professional

Job-:
Customer Experience

Location:

Houston, TX, United States Workplace:
Hybrid

Schedule:

Full time Posted:
Purpose and Objective:  Honeywell International Inc. seeks a Senior CX Training Professional at our Houston, TX location to prepare for standard training, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS and Honeywell Academy Quality procedures.  For this application, it is required for you to fill the next skills assessment forms:
Sr CX Training Professional – Fill out form Please ensure that you fill out this form as part of your application process.
** Kindly note, only the applicants that fill out this form will be considered for the position.
** Qualifications Qualifications/Skills and Competencies

Experience:

Experience must include five (5) years involving each of the following:

MS SQL Server Implementation, Maintenance or Troubleshooting;

MS Windows Server Implementation, Maintenance and Troubleshooting;

Networking (i.e. Cisco networks, Aruba, etc.)  Implementation, Maintenance or Troubleshooting;

Process Control Systems Design, Implementation, Administration, Maintenance or Troubleshooting; and Process Control System Backup and Restore Implementation or Administration.

Experience must include three (3) years involving each of the following:

IT Domains and Work groups Implementation, Maintenance or Troubleshooting.

Virtualization technologies Implementation, Maintenance or Troubleshooting.

Human Machine Interfaces (HMI) Design, Implementation, Administration, Maintenance or Troubleshooting, (including knowledge in vbscript or jscript).BASE SALARY: $88,317 per year Travel:  Position requires up to 20% domestic and international travel (currently LATAM).This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the HON Internal Employee Referral Policy.

BENEFITS OF WORKING FOR HONEYWELL - In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance;
Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance;
Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit:

Responsibilities Expectations and Tasks:

Continuously update training equipment, hardware and software in accordance with the latest releases of training courses. Maintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise and be able to deliver training on these subjects as a certified instructor. Design and deliver tailored courses in line with specific customer requirements, this by collecting and selecting standard training materials from standard courses into a customer specific tailored course.

Collect student feedback after training delivery. Suggest training course improvements to the Honeywell Academy organization. Be familiar with virtual and remote training delivery technologies to provide training for both classroom based and remote training. Support Honeywell Academy Pole Leader or Master Scheduler in training logistics & operations. Provide solutions to training requests and can autonomously produce proposals for large training programs.

Assist sales and marketing teams with presentations and support to customers. Contribute to the design of new courses by providing input to the Honeywell Academy development team on new course developments within the areas of…