Transaction Analyst Senior

Transaction Analyst Senior

Location:

HOUSTON, United States, 77056

Posting

Start Date:

12/23/25 | Requisition

The Transaction Analyst, Senior requires high performance in a fast‑paced, open environment. This team supports tight deadlines that directly impact profit and loss measures for the organization. Our corporate enrollment guarantee protects risk‑averse customers during transitions to and from other suppliers, and we play a significant role in that experience, influencing future business opportunities. This Houston‑based role is eligible for our hybrid work schedule.

Daily, you will investigate and resolve transaction failures and exception‑related data by documenting, gathering, organizing, and analyzing information using tools such as CRM systems, Excel, Power BI Reports, SQL, Market Trak, and SharePoint.

You will participate in all capital and operational project testing, including creating UAT scripts and test cases. You’ll facilitate discussions, presenting insights, and serve as a key liaison in internal and external meetings.

Lead training initiatives for both direct team members and cross‑functional partners, ensuring clarity and alignment on operational workflows. Provide expert‑level support and oversight for EDI transaction replays, ensuring accurate processing of enrollments, drops, and changes. Work as a liaison with internal groups and external vendors to resolve daily, weekly, monthly, and quarterly transaction issues and workflows.

Maintain Service Level Agreements (SLAs) for all Transaction Management tasks and usage‑related issues to support sales, revenue, billing, settlements, and forecast. All duties performed must comply with all ENGIE policies and procedures.

• A minimum education level of a High School Diploma or equivalent is required.
• Five (5) years of energy‑related experience resolving EDI transaction exceptions related to enrollments, drops, and changes in ERCOT, PJM, NYISO, MISO, and/or ISO‑NE utilities.
• Knowledge of SQL and/or Power BI Reporting or similar tools.
• Demonstrated initiative and ability to work independently with minimal supervision.
• Self‑motivated with a strong sense of accountability and a drive to deliver high‑quality results.
• Ability to handle multiple assignments with a high degree of urgency and accuracy.

• This role is eligible for our hybrid work policy.
• Must possess a valid U.S. driver’s license/clean driving record.
• Must be able to work as late as 6pm at least once per week (can be on remote days).
• Must be willing and able to comply with all ENGIE ethics and safety policies.

Salary Range: $86,100.00 - $ USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well‑being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer‑paid short‑term and long‑term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. Supplemental benefits for full‑time employees enhance emotional and physical well‑being through all stages of life from family forming to caregiver benefits.

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