Power Systems Technical Communicator

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat—one of America’s Greatest Midsize Workplaces of 2025!

Are you a problem‑solver with a passion for Caterpillar equipment? As an Engine Technical Communicator at Mustang Cat, you’ll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

Powering solutions with technical expertise.

• Great Work‑Life Balance
• On‑Site Health Clinic
• Tuition Reimbursement & Growth Opportunities
• Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
• Paid Time Off & Holidays

• Technical Support & Troubleshooting
  • Assist service teams across locations in diagnosing and resolving complex equipment issues
  • Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
  • Collaborate with Caterpillar engineers via DSN to resolve critical issues
• Failure Analysis & Problem Resolution
  • Conduct applied failure analysis and manage technical service requests
  • Work with district CAT Representatives to resolve warranty concerns
  • Develop cost‑effective solutions for equipment performance issues
• Training & Collaboration
  • Mentor dealer technicians to enhance technical proficiency
  • Assist sales & parts teams with technical product knowledge
  • Work closely with Caterpillar to improve equipment performance and service processes

• Education & Experience
  • Degree in Diesel Technology or related field (or equivalent experience)
  • Strong hands‑on experience with Caterpillar engines & power systems
• Technical Skills
  • Expertise in internal combustion engines (spark vs. compression ignition)
  • Ability to read schematics, engineering drawings & machining specs
  • Proficiency in precision measuring tools & dyno testing procedures
  • Familiarity with CAT diagnostic & service systems
• Soft Skills
  • Excellent communication & problem‑solving abilities
  • Detail‑oriented & adaptable in high‑pressure situations
  • Team player with a passion for continuous learning

If you’re ready to apply your technical expertise to support a leading CAT dealership, we’d love to hear from you.

Apply Today!

Mustang Cat is an Equal Opportunity Employer.

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