Application Engineer - Partial Discharge Diagnostics, Level III​/IV, NA Region; f​/m​/x

Houston, TX, United States and 3 more

ESSENTIAL JOB FUNCTIONS

• Lead complex PD testing, diagnostics, and troubleshooting engagements for high-voltage assets, both on site and remotely.
• Plan and perform PD measurements, interpret results, assess data quality, and provide clear, technically sound recommendations to customers.
• Support diagnostics for transformers, switch gear (AIS and GIS), rotating machines, cables, and other high-voltage assets.
• Serve as a lead technical contact for customer escalations and challenging applications; coordinate resolution with customers, sales teams, product management, and engineering.
• Perform customer visits, field demonstrations, commissioning, workshops, and training.
• Advise customers on PD theory, measurement methods, diagnostic limitations, data analysis, reporting, and asset condition assessment.
• Partner with sales engineers on strategic pre-sales and post-sales activities, including technical consultations, demonstrations, and customer-specific solutions.
• Mentor colleagues, sharing field experience and helping develop the technical capabilities of the wider team.
• Create and review application notes, technical documentation, training materials, conference papers, and presentations.
• Provide structured feedback to product management and engineering on field performance, customer needs, and opportunities to improve products and applications.
• Support other primary testing technologies as business needs require.
• Perform other duties as assigned.

• Advanced understanding of PD theory, measurement techniques, data interpretation, and diagnostic practices.
• Strong knowledge of power systems, substations, and high-voltage equipment.
• Ability to communicate complex technical findings clearly to technicians, engineers, supervisors, managers, and executives, in person and through written reports, email, telephone, and webinars.
• Excellent written, verbal, and presentation skills in English.
• Strong customer relationship and consultative problem-solving skills.
• Ability to work independently, lead technical engagements, and collaborate across sales, product management, and engineering teams.
• Ability to coach and support colleagues while contributing to shared regional and corporate goals.
• Working knowledge of Microsoft Office, especially Outlook, Excel, and PowerPoint.
• Sound professional judgment, business ethics, and personal integrity.
• Knowledge of the organizations and business processes of electric utilities, government agencies, manufacturers, and industrial power users in North America.
• Creative, practical, and solutions-oriented approach.

Willingness to travel up to 50%, primarily within the United States and Canada. Travel is typically for trips of up to one week; occasional international travel or longer stays may be required.

This is not an exhaustive list of all duties and responsibilities. OMICRON reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

WORK EXPERIENCE REQUIREMENTS

Typically 7 or more years of relevant professional experience, with demonstrated technical depth in high-voltage testing, electrical asset diagnostics, and Partial Discharge measurement and analysis.

Substantial hands-on experience with PD measurements and diagnostics, including the ability to independently plan tests, interpret findings, and explain recommendations.

Demonstrated experience supporting high-voltage apparatus such as transformers, switch gear, rotating machines, or cables.

Strong working knowledge of high-voltage testing and diagnostic methods. Experience with Power Factor (PF), Sweep Frequency Response Analysis (SFRA), Dissolved Gas Analysis (DGA), and Dielectric Frequency Response Analysis (DFR) is an asset.

Proven ability to lead customer-facing technical projects, resolve complex application issues, and manage competing priorities in the field.

Experience delivering technical training, presentations, and customer workshops.

Experience mentoring colleagues or contributing to the development of technical teams is an asset.

Experience in utility, OEM, or consulting services is preferred.

Sales experience with testing equipment, testing services, instrumentation, or electric power apparatus is an asset.

Final level placement will consider the candidate's depth of PD expertise, technical independence, complexity of assignments, customer-facing responsibility, and demonstrated technical leadership, rather than years of experience…