Customer Service Representative

Murray Resources - Best Staffing Agency provided pay range

This range is provided by Murray Resources - Best Staffing Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $75,000.00/yr

Direct message the job poster from Murray Resources - Best Staffing Agency

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.

Location: Houston, TX

Position Type: Direct Hire

• Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
• Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
• Track and follow up on pending information or documentation to keep projects and orders moving forward.
• Prioritize workload and respond quickly to changing demands or urgent requests.
• Provide excellent customer service and maintain strong relationships with clients.
• Maintain detailed records and ensure all systems are updated accurately.
• Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.

• Minimum of 5 years of customer service or order management experience
  , ideally in a manufacturing, distribution, or industrial environment.
• Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
• Strong communication and problem-solving skills; able to think quickly and adapt.
• Experience with project management or coordinating multiple moving parts preferred.
• Industry experience in chemicals or chemical sales support is a plus but not required.
• Proficient in Microsoft Office and ERP/order management systems.
• Must be able to work fully on site and collaborate closely with team members across departments.

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Customer Service

Industries:
Manufacturing

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