Event Services Associate

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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.

Paid time off is earned according to the local policy and increases with the length of employment.

The Event Services Associate supports the planning, coordination, setup, execution, and breakdown of events at Sam Houston Race Park. This position plays an important role in ensuring the facility is event-ready, operations run smoothly, and guests, clients, vendors, and team members receive a professional and welcoming experience.

Working closely with the Event Services Manager and Director of Operations, the Event Services Associate assists with event logistics, venue preparation, equipment setup, facility inspections, and on-site event support. The ideal candidate is dependable, detail-oriented, adaptable, and comfortable working in a fast-paced, hands-on environment with changing priorities and event schedules.

• Assist with the setup, configuration, and breakdown of event spaces, including tables, chairs, staging, signage, décor, and other event equipment.
• Prepare event venues according to established floor plans, client specifications, and operational requirements.
• Conduct pre-event inspections to ensure event spaces are clean, organized, properly equipped, and ready for guests.
• Support the execution of live racing events, private functions, corporate gatherings, community events, and other venue activities.
• Assist with maintaining event spaces, storage areas, and operational equipment in a safe and orderly condition.

• Provide on-site support during events to help ensure schedules, layouts, and operational plans are followed.
• Assist with coordinating event logistics and communicating setup requirements, changes, and needs to the appropriate team members.
• Respond promptly and professionally to requests from event clients, guests, vendors, and internal departments.
• Help identify and resolve event-related issues, escalating concerns to the Event Services Manager or Director of Operations as needed.
• Maintain a professional, service-oriented approach that reflects the standards and reputation of Sam Houston Race Park.

• Assist with routine facility walkthroughs to identify maintenance needs, safety concerns, and areas requiring attention before, during, and after events.
• Report damaged equipment, facility concerns, spills, and potential hazards to the appropriate department.
• Handle event equipment and supplies responsibly, following established procedures for storage, transport, and use.
• Support general venue readiness and assist with maintaining the appearance and functionality of event areas.
• Follow all company safety procedures, operational guidelines, and applicable policies.

• Work collaboratively with Operations, Facilities, Food & Beverage, Guest Services, Security, and other departments to…