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Mortgage Servicing Concierge - Member

Job in Houston, Harris County, Texas, 77246, USA
Listing for: FocusOne, LLC
Full Time position
Listed on 2025-12-16
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Mortgage Servicing Concierge - Member Support and Payments
A Credit Union Servicing Organization is seeking a detail-oriented Member Services Specialist in Houston. In this role, you will be the first point of contact for mortgage servicing inquiries, assisting members with payments, escrow, and loan questions. Strong written and verbal communication skills are essential, alongside 2-5 years of mortgage servicing or customer service experience. The ideal candidate will collaborate with partner credit unions and document loan updates effectively.

This position requires initiative and the ability to manage time well.
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