Vice President, Client Operations - CLO​/Structured Debt

Vice President, Client Operations - CLO/Structured Debt

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Client Operations - CLO/Structured Debt to join our Structured Debt Client Platform team. This role is located in Houston, TX
.

• Develop and implement client service strategies by utilizing in‑depth knowledge of client operations and industry best practices.
• Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
• Ensure compliance with regulatory requirements and company policies by maintaining up‑to‑date knowledge of industry standards and implementing necessary changes.
• Collaborate with cross‑functional teams to address client needs and resolve complex issues, demonstrating strong problem‑solving skills.
• Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement.
• Analyze client feedback and operational data to drive improvements and inform strategic decision‑making.
• Strong analytical and problem‑solving skills, with the ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.

• 7-12 years of experience preferred.
• Bachelor’s degree or the equivalent combination of education and experience is required.
• Client Service/Operations experience within financial services is strongly preferred.
• Corporate Trust background strongly preferred.
• CLO/CDO background strongly preferred.
• SOLVAS background preferred.
• Finance/accounting, compliance/reporting, reconciliation background experience strongly preferred.

Mid‑Senior level

Full‑time

Management and Manufacturing