Collector, Finance & Banking

Address: 16430 Park Ten Place, Houston, Texas 77084

Role: To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

• Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
• Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
• Maintains accurate files and reports on all collections activity.
• Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
• Perform other job duties as assigned.

• To maintain accurate and complete records of all collection and recovery activity.
• To ensure that collection activity is both within credit union policy and all relevant regulations.
• To identify and inform management of potential underwriting problems.
• Keep updated and educated in all areas relating to loans, law changes, collection practices, and any other areas that would enhance the Loan Department.
• To provide friendly, professional and accurate service and support to all members and associates.

• Experience
• Education
  : A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti‑Money Laundering regulations and requirements.
• Interpersonal Skills
  :
  Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• Other Skills
  :
  While performing the duties of the job, the employee is regularly required to:
  • position self to move about the work area
  • reach, grab, sort
  • communicate in person and via telephone with others
  • identify and recognize small font communication
  • ability to transport a minimum of 10 pounds