Senior Loan Processor

Senior Loan Processor (In-Person ONLY)

Join Our Growing Mortgage Team! We’re seeking an experienced Senior Loan Processor to join our dynamic group of lending professionals. The ideal candidate will have several years of loan processing experience, coupled with excellent time management, customer service skills, and exceptional attention to detail. We're looking for someone passionate about helping others and committed to ethical practices.

If you’re looking for an excellent opportunity with plenty of room for growth, apply today!

• A DISC assessment is required before the first interview—we want to learn more about you!
• Please review the salary details; we want to ensure you’re satisfied with the compensation.
• Bilingual skills are a Plus
  , but not required.
• Work Schedule:
  
  Monday - Friday, 8:45 A.M - 5:45 P.M. (This may vary depending on the number of loans scheduled to Fund)
• Please apply only if you’re comfortable with an in-office role, as this is not a remote position.

• Be the main point of contact for title companies, mortgage loan officer/mortgage loan originator, real estate agents, borrowers, and mortgage underwriters to facilitate a timely loan closing.
• Obtain and verify that all loan documentation, such as title insurance, appraisals, loan applications, credit reports, and income and asset declarations are accurate and provided promptly to underwriters for loan approval.
• Confirm that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines.
• Order third‑party documentation and reports for residential home loans, create and maintain the mortgage loan file, and assist in clearing underwriting conditions as requested.
• Input loan file documentation accurately into necessary software programs.
• Reach out to customers via phone, email, and text to collect necessary documentation.
• Understand the process of balancing with the lender and title to avoid tolerance.
• Maintain accurate records of customer interactions, account statuses in our CRM system, and document uploads.
• Investigate and resolve condition discrepancies, disputes, and other customer concerns promptly and professionally, while closing loans in a timely manner.
• Adhere to all company policies, state and federal regulations, and industry best practices related to lending/processing and customer interactions.

• Familiarity with MS Office, Loan Origination Software (LOS), and Automated Underwriting System (AUS) are beneficial.
• High school diploma required;
  Bachelor’s degree is preferred.
• Mortgage industry knowledge, specifically federal and state regulatory requirements are necessary.
• Exceptional time management, attention to detail, customer service, and communication skills are necessary.
• Recent mortgage loan processing (2-3 years experience) for a bank, credit union, or mortgage company is necessary.
• Knowledge of current residential mortgage loans such as FNMA, FHA, VA, USDA, and Conventional is crucial. Commercial loan and Refinance loan knowledge is an added asset.
• Bilingual in English and Spanish is a plus.
• Must be able to work independently and meet deadlines.
• Strong problem‑solving and analytical skills.
• Driven, efficient, and self‑motivated.
• High attention to detail.

$35,000 yearly