Dealer Relationship Manager

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

As a Dealer Relationship Manager (DRM) in Auto Finance, you will motivate new and existing auto dealers to use Chase Auto Finance in the Greater
Houston market. The DRM is responsible for managing and expanding relationships with automotive dealers, focusing on full dealer service needs including, retail services, commercial services and treasury solutions. This role involves working closely with dealers to understand their financial needs, providing tailored solutions, and ensuring a high level of customer satisfaction. The DRM will collaborate with internal teams to deliver comprehensive financial services that support the growth and success of dealer clients.

• Sign up dealers to programs in the local market.
• Interface directly with all dealership personnel including training dealers on contracts, worksheets, and leasing.
• Inform dealers of policy, procedures and price changes.
• Develop pricing/program recommendations for territory.
• Act as liaison between dealers and Dealer Service Center where credit decisions are made.
• Liaise between the manufacture’s regional office and Chase Auto Finance programs and initiatives.
• Monitor ongoing dealer performance such as efficiency ratios, delinquency, losses, profitability, etc.
• Increase and maintain required market share levels and attain volume plan at acceptable business levels.
• Train dealers on all consumer and commercial products.
• Achieve sales targets and build long-term client relationships.
• Work with dealers to identify treasury management opportunities.
• Identify opportunities to offer commercial financing solutions, including floor plan financing, real estate loans, and working capital lines of credit.

• Underwriting experience within the auto finance industry
• Demonstrated people management skill an ability to influence
• Excellent verbal and written communication skills
• Experience managing a sales territory
• Knowledge of indirect auto finance industry
• Excellent sales presentation skills to motivate new clients touse services and product
• Thorough knowledge of indirect finance products (retail/lease)
• Excellent verbal and written communication skills
• Demonstrated ability to establish and maintain client relationships
• Willing to travel up to 50% locally
• Strong understanding of dealer commercial financing and treasury management products.

• Consumer leading and commercial product knowledge.