Manager Finance; Services Revenue

Houston, TX 8020 Katy Fwy
Houston, TX 77024, USA

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

The Manager, Finance will serve as a strategic finance business partner supporting Crown Castle’s Customer Implementation organization and the broader Tower Services segment. This role is responsible for leading financial planning and analysis activities, providing operational and financial insights, developing advanced financial models, and driving performance management processes that support revenue growth, profitability, operational execution, and strategic decision-making.

The successful candidate will combine strong finance and accounting expertise with advanced analytical capabilities to translate complex operational and financial information into concise, executive-level business narratives. This individual will partner closely with Customer Implementation, Commercial, Accounting, Business Intelligence, and executive leadership to evaluate business performance, identify risks and opportunities, improve forecasting accuracy, and drive data-based decisions.

This role requires a highly analytical self-starter who is comfortable working in a fast-paced environment, independently leading complex work streams, synthesizing information from multiple sources, influencing cross-functional stakeholders, and delivering decision-ready analysis that supports Tower Services financial and operational objectives. This position will play a key role in helping leadership understand the financial and operational drivers impacting customer delivery, service execution, revenue recognition, margins, and long-term business performance.

• Lead financial planning and analysis activities supporting Crown Castle's Customer Implementation organization and Tower Services segment, including monthly forecasting, annual planning, long-range planning, and ad hoc business analysis.
• Develop, maintain, and enhance sophisticated financial models that evaluate revenue, operating expenses, labor utilization, productivity, capital investments, customer activity, and profitability across the Tower Services operations.
• Partner with Customer Implementation leadership to evaluate operational performance, understand key business drivers, and recommend actions to improve financial and operational outcomes.
• Partner with Commercial leadership to prepare pricing recommendations and RFP responses, cost and margin analysis for new service offerings and customer deal negotiations.
• Translate complex financial and operational analyses into concise executive presentations and business narratives that clearly communicate key trends, risks, opportunities, and recommended actions.
• Create, monitor, and enhance operational and financial performance metrics, dashboards, and scorecards that support leadership visibility into business performance and execution effectiveness.
• Analyze monthly financial results and operational performance, perform variance analysis, identify root causes, and communicate actionable insights to senior leadership.
• Partner with Operations, Customer Implementation, Accounting, Sales, and Business Intelligence teams to align assumptions, validate data, improve reporting accuracy, and support strategic decision‑making.
• Partner with Business Intelligence to develop and…