AVP Lending

Description

At Houston Police Credit Union, we believe our people are at the heart of everything we do. We’re proud to serve our members and our community, and we’re looking for talented individuals who share our commitment to Integrity, Service, and Teamwork
.

At HPCU, you’ll have the opportunity to build meaningful relationships, contribute to a collaborative team, and grow both personally and professionally. We value individuals who take pride in their work, support those around them, and are committed to making a positive difference for our members.

We are currently recruiting for this opportunity, with an anticipated start date of January 4, 2027.

Under the strategic direction of the Chief Lending Officer, oversees the Credit Union’s Mortgage Lending, Consumer Lending, and Collections departments. Ensures that lending and collection activities meet members’ needs, comply with applicable laws, regulations, and organizational policies, and are administered in a manner that effectively manages credit, operational, and compliance risk. Develops, recommends, and oversees the implementation of lending policies, products, processes, and strategies that support the Credit Union’s financial and strategic objectives.

25%

Directs the activities and staff responsible for the administration of the Credit Union’s Mortgage Lending, Consumer Lending, and Collections departments. Provides leadership to direct reports to maximize productivity, operational efficiency, and employee development. Responsibilities include hiring, assigning and prioritizing work, monitoring performance, coaching, training, and ensuring compliance with applicable regulatory requirements and the Credit Union’s mission, values, policies, and procedures.

25%

Develops and implements innovative and efficient processes designed to improve end-to-end cycle times, service delivery, operational quality, and the member experience across all areas of responsibility. Supports, recommends, and leads strategic initiatives involving Mortgage Lending, Consumer Lending, and Collections.

15%

Maintains a comprehensive understanding of applicable laws, rules, regulations, and industry standards governing Mortgage Lending, Consumer Lending, Underwriting, Servicing, and Collections. Effectively leverages available systems, reporting, and personnel resources to monitor workflow and queue performance, identify patterns and trends, and address operational or compliance concerns.

15%

Collaborates with Senior Management and leaders across the Credit Union, including Branch Operations, Marketing, Risk Management, Information Technology, Accounting, and other applicable departments. Coordinates and facilitates interdepartmental projects, meetings, and initiatives that support organizational objectives and improve operational effectiveness.

10%

Conducts periodic analysis of the Credit Union’s Mortgage Lending and Consumer Loan portfolios for review by the Chief Lending Officer, Chief Executive Officer, and other appropriate stakeholders. Partners with the Data and Analytics Team to develop and enhance reporting that provides a comprehensive view of portfolio performance, credit risk, delinquency, and emerging trends.

5%

Co-manages lending-related third-party vendor relationships, including loan origination, mortgage and home-equity servicers and partners, ancillary product providers such as GAP and warranty vendors, credit and debit card partners, and credit life and disability insurance providers. Monitors vendor performance, service levels, compliance, and alignment with the Credit Union’s operational expectations.

5%

Partners with the Chief Lending Officer in developing,…