Assistant Supervisor, HCV Compliance & Intake

The duties of the position include a wide range of activities in support of the administration of 3,700 Housing Choice Vouchers. The Assistant Supervisor is responsible for managing the daily activities of a group of 8 housing professionals including overall performance and compliance with HUD rules. Reports to the Housing Choice Voucher Program Supervisor.

GENERAL SUMMARY

The duties of the position include a wide range of activities in support of the administration of 3,700 Housing Choice Vouchers. The Assistant Supervisor is responsible for managing the daily activities of a group of 8 housing professionals including overall performance and compliance with HUD rules. Reports to the Housing Choice Voucher Program Supervisor.

Compliance

• Researchregulations for Housing Choice Voucher Program by reviewing the federal regulations, regulatory bulletins, PIH Notices, and other sources of information.
• Serveas a resource for employees to respond to questions on policy, procedures, rules and regulations. To research information and external regulations and laws that may impact policy orcompliance.
• Managethe day-to-day auditing process, overseeing the implemented audit plans and conducting the program audits. The specific areas of audit include but are not limited to: audits client’s certifications, re-certifications, and/or interim reviews; audits of Special Programs and other audits asneeded.
• Preparedetailed summaries of audit findings that include the corrective actions.
• Ensuremonitoring, tracking of error reports for findings and work with employees on correcting the errors so that appropriate actions are taken to avoid similar errors and that responses are submitted in a timely manner.

• Monitor overall team compliance by performing quality control reviews, staff productivity, and attendance.
• Responsible for assisting with hiring,training and supervision of Housing Specialists.
• Ensure accurate and timely 50058 forms are submitted to HUD in 90 percent of allcases.

• Ensure that applicants, participants and landlords are treated in a courteous and professional manner, with phone calls returned promptly and complaints investigated and resolved in a timely manner.
• File logs used to track participant file locations are maintained in an accurate manner so that all files can be located at anytime.

• Communicate with applicants, participants, landlords/owners and co-workers in a manner that is courteous and professional.
• Participate in the revision to departmental policies and procedures.
• Perform other duties as assigned.

• Knowledge of HUD policies, and other federal, state and local laws, rules and regulations related to low income housing and Houston Housing Authority policies.
• Knowledge of good public policy practices and procedures.
• Knowledge of oral and written Spanish preferred butnotrequired.
• Knowledge of HUD Housing Choice Voucher (HCV) and Housing Quality Standards (HQS) rules. Must achieve certification in HCV, HQS, and Rent Calculation withinone
• year of hire.
• Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, landlords and thepublic.
• Ability to read,writeand perform mathematical calculation sat a level commonly associated with thecompletionof high schoolorequivalent.
• Ability to supervise others effectively and collaboratively, reinforcing good performance and dealing firmly butfairly with less than satisfactory performance.
• Ability to meet both internal and SEMAP programdeadlines.
• Ability to plan and prioritize work.

• The…