Ryan White Service Linkage Worker

Ryan White Service Linkage Worker role at Legacy Community Health.

Legacy Montrose - 1415 California St. Houston, TX 77006

Schedule:

Monday-Friday (8AM-5PM or 9AM-6PM)

Apply today in less than 3 minutes using your phone, tablet, or computer!

At Legacy Community Health, we invite you to become a part of our dedicated team as a Service Linkage Worker. In this role, you'll have the opportunity to directly support individuals in accessing vital healthcare services, ensuring they receive the support they need to thrive.

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

• Assist patients in navigating service delivery systems and agency procedures
• Collaborate with medical case managers and clinic staff to implement patient care plans
• Monitor patient progress by tracking attendance and following up on referrals
• Help patients overcome barriers by arranging services like transportation or translation
• Conduct assessments to evaluate medical and psychosocial needs
• Create comprehensive care plans to guide patients in meeting their care goals
• Provide information and referrals for medical, psychosocial, and basic needs services
• Adapt work methods to accommodate the unique needs of each patient
• Document services provided in the EHRS client record within 72 hours
• Facilitate access to programs addressing psycho-social needs within Legacy and the community
• Advocate for clients to decrease service gaps and remove barriers
• Connect with Legacy staff and providers for system navigation support
• Collaborate with community-based agencies to enhance social support linkages

• High school diploma or equivalent education
• Minimum of 1-year paid work experience with People Living With HIV (PLWH)
• Knowledge and familiarity with Ryan White grants and services are strongly preferred
• Experience with EPIC systems is an advantage
• Spanish fluency or bilingual capabilities are preferred, enhancing patient communication

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.