Quality Improvement Coordinator - School of Public Health; Hybrid

Quality Improvement Coordinator – School of Public Health (Hybrid)

We are hiring immediately for a Quality Improvement Coordinator to join the UTHealth Houston School of Public Health in Houston, TX. This role supports quality improvement through regulatory analysis, policy review, and technical writing.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won’t want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes benefits you’d expect from a top healthcare organization plus:

• 100 % paid medical premiums for full‑time employees
• Generous time off (holidays, preventative leave day, vacation and sick time – about 37‑38 days per year)
• Accrued vacation increases with longevity
• Longevity Pay – monthly payments after two years of service
• Retirement/pension plan

We also provide work/life services such as free financial and legal counseling, mental health counseling, gym membership discounts, wellness programs, employee discounts, resources for child and elder care, and more.

This role is responsible for reviewing managed care organization policies and procedures for compliance, conducting document‑based audits, and producing clear, well‑structured executive summaries and reports for internal leadership and external stakeholders. It emphasizes written analysis, document evaluation, and interpretation of regulations.

• Perform technical writing and editing, including drafting, revising, and formatting reports, policies, and documentation to professional and regulatory standards.
• Conduct structured, document‑based audits of policies, procedures, and supporting documentation to assess adherence with federal, state, and contractual program requirements.
• Review and analyze Standard Operating Procedures (SOPs) to identify regulatory gaps, inconsistencies, and areas requiring clarification or improvement.
• Prepare clear, well‑organized executive summaries, audit findings, and formal reports for internal leadership, stakeholders, and state or federal regulatory entities.
• Synthesize complex regulatory requirements and audit findings into concise written guidance and recommendations for quality improvement.
• Collaborate with project managers and program leadership to develop document‑based quality improvement plans and track resolution of identified compliance deficiencies.
• Analyze results and program documentation to monitor adherence to regulatory and accreditation standards and support ongoing quality assurance activities.
• Maintain documentation, track actions, and assist with follow‑up reviews to ensure issues are addressed.
• Interface with administrative, clinical, and regulatory stakeholders to clarify documentation requirements, resolve policy‑related issues, and support reporting activities in a highly regulated environment.
• Perform other duties as assigned.

• Strong technical writing skills and ability to synthesize complex requirements.
• Experience with healthcare regulations, public health programs, public policy, and/or managed care organizations.
• Excellent written, verbal, and presentation skills.
• Ability to work independently using critical thinking skills to solve problems and improve processes.

• Bachelor’s degree or related experience.

• Three years of related experience.

Exerts up to 20 pounds occasionally, up to 10 pounds frequently, or negligible amount constantly to move objects.

This position is security‑sensitive pursuant to Texas Education Code 51.215, Texas Government Code 411.094, Texas Business and Commerce Code 117.001(2), and Texas Government Code 791.4. Employees must permanently reside and work in the State of Texas.

Mid‑Senior level

Full‑time

Health Care Provider

Hospitals and Health Care