Manager Clinic Practice

Job Summary and Responsibilities

The Practice Manager I is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes, make recommendations to improve customer service, and may support 1–5 providers at any given time.

• Manage clinic staff on day-to-day operations.
• Coordinate clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic, ensuring compliance with regulations and standards.
• Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
• Lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
• Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
• Participate in planning and developing policies and procedures, as well as clinic‑specific procedures and programs.
• Work with the Regional Director to develop and implement performance goals and objectives.
• Assist Regional Director with implementation and development of long‑range plans.
• Monitor payroll system to control time management.
• Ensure and maintain an environment that complies with regulatory, licensure, compliance and accreditation requirements.
• Serve as the first point of contact for patient and external customer complaints; reconcile and investigate all complaints relating to practice operations.
• Act as the liaison between the practice and Central Billing Office.
• Perform other duties as assigned.

• Required Education and Experience
  :
  High School diploma or equivalent. 1–2 years of progressively responsible experience in a clinic setting or equivalent supervisory experience in any industry.
• Preferred Education and Experience
  :
  Associate degree in healthcare, business, or related discipline. Experience in a healthcare setting, including clinical training or oversight of billing or revenue cycle process.

Common Spirit Health is a national health system providing care through a network of more than 700 care sites, including clinics and hospitals, home‑based care, and virtual care services.

$24.15 – $34.12 per hour

Seniority level
:
Mid‑Senior level

Employment type
:
Full‑time

Job function
:
Health Care Provider

Industry
:
Hospitals and Health Care