Patient Account Specialist

Patient Account Specialist

Premier Medical Resources

Premier Medical Resources is looking for a Patient Account Specialist to join our team. The role focuses on managing and collecting unpaid medical bills under the supervision of the Billing Manager.

• Maintain confidentiality of medical records
• Answer billing office phone calls including requests for information and claim review
• Initiate contact with patients having past‑due balances
• Resolve outstanding claims and appeal any denied or unpaid claims
• Work with appropriate individuals to resolve discrepancies
• Process and post patient payments daily to ensure account balances are current
• Research and process all refund requests within insurance contractual obligations and state and federal laws
• Interpret department policies and procedures for personnel, patients and family members
• Support the Account Recovery Specialist team
• Perform other related duties as assigned

• Demonstrate critical thinking and organizational skills for resolving delinquencies
• Make decisions based on accurate information and data analysis
• Possess strong communication and problem‑solving skills
• Have solid knowledge of medical terminology, CPT codes, ICD‑10 codes, and procedures
• Adapt and work effectively in a fast‑paced environment
• Proficient in Microsoft Office, especially Word, Outlook and Excel

• High School Diploma or GED
• One (1) year of experience in billing collections in a hospital setting

• 3 Medical Plans
• 2 Dental Plans
• 2 Vision Plans
• Employee Assistant Program
• Short‑ and Long‑Term Disability Insurance
• Accidental Death & Dismemberment Plan
• 401(k) with 2‑year vesting
• PTO + Holidays

For more information, visit .

Compensation
:
To be determined based on the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and market data.

Employment is contingent upon successful completion of a background check and drug screening.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care