Medical Assistant - Houston

Our team at Minivasive Pain and Orthopedics - Houston (77054) is looking for a full‑time Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant is responsible for supporting a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.

• Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honors diversity and thanks each customer)
• Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
• Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient’s chart
• Confirm patient’s DOB and full name
• Confirm reason for visit and date of injury
• Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
• Maintains patient charts ensuring all related reports, labs and information is filed and available in patients’ medical records/file prior to their appointment. Ensure completeness and accuracy of patients’ forms and Scribe notes
  • Patient must have a referral form unless sent from another provider
  • Patient must have x‑ray or MRI report
  • Check off list must be completed
  • Letter of Protection must be in the patient file, if applicable
• Completes necessary forms as requested including but not limited to disability and FMLA forms
• Completes parking placard and/or license plate form
• Completes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and duties
• Evaluates toxicology report and accurately identifies results
• Call in for patient prescription refills
• Completes op‑notes, if applicable, and ensures completeness and accuracy of patients’ forms and Scribe notes
• Keeps exam rooms clean and stocked with adequate medical supplies
• Maintains and responds to e‑mails, telephone calls and inquiries
• Responds to and fulfills requests for information including sending faxes and e‑mails
  • Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls
• Communicates and documents any status updates and changes regarding patient and treatment plan
• Uses downtime efficiently, aware of team members workload and constantly helps and responds positively to requests for assistance from other team members
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
• Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace
• Travels as necessary to other facilities
• Performs other duties as assigned

• Must have the ability to distinguish color to accurately interpret toxicology report and results
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Meticulous attention to detail
• Ability to adapt with flexibility
• Ability to work as a team and independently by guiding oneself with little or no supervision
• Ability to maintain effective and organized systems to ensure timely patient flow
• Excellent, polished patient interaction skills. Ability to communicate professionally with patients
• Exceptional customer service and phone etiquette
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E‑Clinical
• Energetic with a desire to learn and develop new skills

• High School diploma or GED
• One (1) year in medical office setting

Starting pay rate: $18.00/hour

• 3 Medical Plans
• 1 Vision Plan
• Employee Assistance Program
• Short…