Medical Assistant- Primary Care; West Houston​/Katy

FLSA STATUS

Non-exempt

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

• Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position

• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT

• CPT – Certified Phlebotomy Technician (ACA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
• Provide safe patient-centered, compassionate and competent care
• Proficient in computer skills for documentation and work-related purposes
• Completes required continuous training and education, including department-specific requirements. Maintain current certifications

• Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
• Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.
• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. In collaboration with the provider team, anticipates the needs of the specific patient population.
• Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
• Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
• Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.

• Prepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.
• Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Sterilizes instruments and equipment under…