Bilingual Referral Coordinator

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Ste. 1300 Houston, TX 77019

Bilingual Referral Coordinator - Job Overview

Schedule: 8:30AM-5PM

At Legacy Community Health, we're not just adapting to the future of healthcare – we're paving the way. Join our dynamic team as a Bilingual Referral Coordinator, where you'll leverage your tech-savvy skills and innovative mindset to revolutionize the patient experience.

• Embrace cutting-edge digital tools to streamline referral processes and enhance patient access to care.
• Play a pivotal role in breaking down financial and social barriers, ensuring no patient is left behind in their healthcare journey.
• Collaborate with an agile team dedicated to continuous improvement and innovation in healthcare delivery.
• Contribute to our mission-driven organization focused on community impact and healthcare transformation.
• Enjoy growth opportunities, including loan repayment programs, as part of our commitment to your professional advancement.

Key Responsibilities

• Revolutionize the review and processing of all diagnostic, specialty, and miscellaneous referral requests.
• Utilize advanced data-driven techniques to obtain patient insurance verification and authorizations.
• Engage in transformative phone consultations with clients to update them on referral statuses.
• Streamline and manage prior authorization requests using state-of-the-art systems like Centricity EHRS.
• Foster breakthrough relationships with providers and referral sources for seamless care coordination.
• Ensure compliance with Patient Centered Medical Home regulations and HIPAA Guidelines using innovative solutions.
• Implement creative strategies to motivate and encourage patients to complete essential imaging services and preventative screenings.
• Utilize digital platforms for appointment setting and confirmations to optimize patient engagement and experience.
• Participate in our Performance Improvement Program, driving innovation in the coordination of care.

Minimum Qualifications

• High school diploma or GED, with a passion for continuous learning and development.
• One year certificate from college or a technical school; or equivalent experience in medical assistance, referral coordination, or insurance verification.
• Proficiency in cutting-edge digital tools, including MS Office (Word, Excel, Outlook, PowerPoint).
• Strong multitasking abilities in a fast-paced, tech-driven environment.
• Exceptional organizational skills with a focus on digital transformation and data-driven strategies.
• Advanced communication skills, both written and verbal, to pioneer effective patient and provider interactions.

About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment,…