Patient Access Spec​/Coord

Responsibilities

Patient Access Representative Opportunity

West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health programs for children, adolescents and adults. Treatment is offered at multiple levels of care including inpatient, partial hospitalization and intensive outpatient.

We are available 24 hours a day, seven days a week to assist and answer questions about treatment options and insurance coverage. The hospital is easily accessible off the Southwest Freeway near the Galleria.

Visit us online at:

West Oaks Hospital is seeking a dynamic and talented Patient Access Representative full-time to work the 7p-7a shifts rotating weekends to join our team of compassionate, dedicated professionals. The Patient Access Representative will be responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls; assists the Counselors, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information;

working with Admissions Clerk/Receptionist to ensure smooth transition into the admission process.

• Coordinates and processes patient assessment. Handles Inquiry calls immediately.
• Assures that all required information is placed on the intake form. Facilitate referrals to outpatient services. Maintains communication with AHP, physician’s offices and referral sources.
• Other job duties as assigned

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Student Loan Forgiveness Program
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries
• More information is available on our Benefits Guest Website:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements:

• Education Required:
  
  High School diploma or GED.
• Licensure and certification
  
  Required:
  
  CPR and hospital de-escalation certifications.
• Experience
  
  Required:
  
  Two years of related experience. Preferred:
  Two years of related experience in a psychiatric healthcare facility.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email.

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