Lead Phlebotomist

This full time position works four, 10-hour shifts per week from 5:45am-4:15pm (must have flexibility with specific work hours based on needs of the department) during varied weekdays with occasional weekends as needed.

Non-exempt

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Course in phlebotomy/venipuncture preferred

• Five years of related experience required which must include data entry and specimen handling
• Neonatal/pediatric phlebotomy experience
• Previous experience leading a team preferred

Preferred

• PBT(ASCP) - Phlebotomy Technician (ASCP) and
• CPT – Certified Phlebotomy Technician (ACA) by Board of Certification (ACA), (AMT), (NCCT)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews
• Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids
• Demonstrates knowledge of different specimen collection containers and media
• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
• Strong organizational skills to handle a heavy workload and maintain accuracy
• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
• Independently adapts to multiple ongoing priorities including organizing work flow
• Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
• Strong training, leadership, and mentoring skills
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Role models to team members effective communication and customer service skills, assisting in their development of such skills.
• Orients, guides and mentors team members, students and support staff, to help build confidence and competency in skills, knowledge and abilities. Assists in interviewing and hiring of new staff.

• Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and standard operating policies/procedures.
• Performs a variety of Laboratory Information System functions. Uses the patient information system to thoroughly and accurately register patients and/or order tests per the requisition as needed. Files requisitions, reports and other pathology materials appropriately.
• Independently handles resolution of complex problems and issues and notifies management…