Financial Counselor

Willowbrook
- Dotson
- Houston, TX 77070

• Position Type:
  Full Time
• Job Shift: Day
• Education Level: High School Diploma/GED
• Travel Percentage:
  None
• Category:
  Other Positions

US Heart and Vascular is in need of a Financial Counselor to join our team at Willowbrook Cardiovascular Associates in Houston, TX.

Responsibilities:

• Serve as the point of contact for all financial responsibility and assistance related questions from patients prior to the service being rendered.
• Efficiently and accurately verify and analyze benefits of eligibility and coverage using available tools.
• Determine patients’ financial and insurance status to calculate a good faith estimate based on scheduled services.
• Educate patients about their financial responsibility before services via phone, email, text, portal messages, or other approved modes of communication.
• Perform pre-service collections via phone, portal, or in person.
• Screen self-pay and underinsured patients to identify their ability to pay and implement affordable payment plan agreements for scheduled or prior services rendered.
• Assess the current financial situation of patients through the verification of patient insurance benefits; serving as the technical expert in confirming patients benefit coverage. Initiate the financial screening process as appropriate to evaluate eligibility for assistance programs.
• Set-up patients with payment plans in practice management system as appropriate.
• Perform accurate and timely documentation of applicable activities in the EMR billing system.
• Maintain or exceed baseline productivity standards established by RCM Shared Services within 90 days of employment and onwards.
• Responsible for compliance with all regulatory requirements and/or guidelines. These requirements/guidelines include, but are not limited to: OSHA, HIPAA, Federal Fraud and Abuse laws.

Requirements:

• Familiarity with medical office procedures and billing practices
• Proficient in clinical documentation review for alignment with insurance authorization requirements
• High School Diploma or equivalent required
• Associate’s degree is preferred but not required
• Minimum of 1 year experience in the same role, or related field in a healthcare setting is preferred but not required
• eCW experience is preferred but not required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule

About Houston, TX:

Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.