Receptionist, Healthcare

Memorial Hermann Surgery Center Southwest is looking for a friendly and organized Receptionist
to be the first point of contact for our patients and visitors. This role is ideal for someone who thrives in a fast-paced healthcare environment
and enjoys providing exceptional customer service
while managing front office responsibilities. If you have a professional demeanor, strong multitasking skills, and a passion for helping others
, we encourage you to apply!

• Greet patients and visitors witha professional and friendly demeanor
  .
• Answer and direct phone calls, taking messages as needed.
• Manage patient check-in and check-out processes, ensuring
  accurate completion of paperwork
  .
• Verify
  insurance information and collect co-pays
  .
• Maintain and update
  patient records and appointment schedules
  .
• Assist with
  billing inquiries and direct patients to the appropriate department
  .
• Keep the
  waiting area organized and presentable
  .
• Coordinate with
  clinical and administrative teams to ensure efficient office flow.
• Bilingual is a plus

• Minimum of 1 year of experience
  in a medical office or customer service role.
• Experience in a
  healthcare setting preferred
  .
• High school diploma or equivalent required
  ; additional training in
  medical administration or front office operations is a plus
  .
• Strong
  customer service and communication skills.
• Proficiency in electronic medical records (EMR) systems and scheduling software.
• Ability to multi-task and stay organized in a fast-paced setting.
• Professional and courteous phone etiquette
  .
• Basic knowledge of insurance verification and patient billing (preferred).