Clinical Ambulatory Services Rep II - Outpatient Westwood Clinic

We are searching for a Clinical Ambulatory Services Representative II-Outpatient Westwood Clinic - someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history.

You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Think you've got what it takes?

• Performs patient registration procedures per department process
• Obtains and verifies patient demographic data for each encounter
• Confirms patient appointments, verifying patient demographics and insurance information
• Enters, batches, and reconciles charges daily
• Ensures that interpreter services are available for patients as needed
• Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail
• Serves in key role to assure most efficient patient throughput in exam rooms

A Medical Assistant certification IS REQUIRED in one of the following certifications:

• CCMA
  - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
• CMA-AAM
  - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
• CMA-C
  - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
• EMT
  - Emergency Medical Techn Texas Department of State Health Services
• EMT-A
  - Advanced EMT Texas Department of State Health Services
• EMT-B
  - Emergency Medical Techn-Basic Texas Department of State Health Services
• EMT-I
  - Emergency Medical Techn-Interm Texas Department of State Health Services
• EMT-P
  - Emergency Medical Techn-Parame Texas Department of State Health Services
• LIC PAR
  - Lic-Paramedic Texas Department of State Health Services
• NCMA
  - National Cert Med Assistant National Center for Competency Testing (NCCT)
• NRCMA
  - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
• RMA
  - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
• High school diploma or GED required
• 2-year's experience in a clinical setting required
• Healthcare and/or Pediatric experience preferred
• Bilingual in Spanish/English preferred

Strategically located throughout the greater Houston area, Texas Children's Specialty Care offer the same high-quality pediatric subspecialty care as our hospital - right in your neighborhood. Staffed by pediatric specialists from Texas Children's Hospital and Baylor College of Medicine, our teams are trained to care for the physical and emotional needs of children and adolescents. Working closely with a child's primary-care physician, our specialists diagnose health conditions and develop patient-specific treatment plans.

Texas Children's Specialty Care locations use child-sized medical equipment in colorful, child-friendly atmospheres that cater to young patients' needs and interests.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.