Supervisor - Pharmacy Operations- Pharmacist

About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments - and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health's foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including Lets Get Checked , Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

The Patient Care experience is an essential part of our mission to build the pharmacy of the future. Our Care Operations team goes above and beyond for our partners and patients by combining the personalized care of a neighborhood pharmacy with the speed and innovation of a technology-enabled healthcare organization.

The Care Supervisor, Pharmacist leads a team of Remote Pharmacists responsible for delivering high-quality pharmacy services, including remote prescription verification, patient consultations, and other clinical pharmacy operations. This role is accountable for the day-to-day performance of the Remote Pharmacist team, including service levels, productivity, quality, staffing, and the overall patient experience.

The Care Supervisor will use operational data and performance trends to identify opportunities, drive process improvements, and ensure the team is appropriately staffed to meet patient demand. In partnership with other Care leaders, this role will develop and execute training and quality assurance programs, establish clear performance expectations, and provide ongoing coaching and development to direct reports.

This role will also collaborate cross-functionally with Pharmacy Operations, Product, Workforce Management, and other partners to improve workflows and support changes to the patient care experience. The ideal candidate is a hands-on people leader who is comfortable operating in a fast-paced environment, uses data to make decisions, and can balance operational performance with patient safety and regulatory compliance. The Care Supervisor will also maintain proficiency in frontline pharmacy workflows, including remote prescription verification, patient consultations, and clinical operations, and step into frontline work as needed to support service levels and operational coverage.

• Lead & Develop Your Team: Lead, supervise, and mentor a team of Remote Pharmacists responsible for remote prescription verification, patient consultations, and other clinical pharmacy operations. Build a collaborative, accountable, and high-performing team while supporting the ongoing growth and development of your direct reports.
• Own Operational Performance: Oversee day-to-day team performance across service levels, productivity, quality, and patient experience. Establish clear performance expectations, monitor results, and take action to address performance gaps and operational needs.
• Use Data to Drive Improvement: Develop and maintain reporting and performance visibility for Remote Pharmacist operations. Use data and operational trends to identify opportunities, inform decisions, and drive improvements in team performance and workflows.
• Plan for Staffing & Coverage
  :
  Forecast staffing needs based on prescription volume, patient demand, and operational requirements. Partner with Workforce Management and Care leadership to maintain appropriate coverage and effectively respond to changing business needs.
• Drive Training & Quality: Partner with Care leaders to develop and execute training and quality assurance programs that support consistent, high-quality pharmacy operations, patient safety, and regulatory compliance.
• Lead Through Change:
  Support the implementation of new workflows, tools, programs, and operational changes. Translate changes into clear expectations for the team and help ensure successful adoption and execution.
• Build Systems & Workflow Expertise: Develop strong…