House Attendant

Opportunity:
House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent - Executive Housekeeper or Front Office Manager

Your Focus

* Greet and acknowledge guests in a courteous and friendly manner.

* Inspect assigned areas and perform cleaning tasks accordingly.

* Collect trash from the service landings and dispose of in outside trash dumpsters.

* Vacuum and dust guest corridors.

* Pick up bed and other linen from hotel floors and transport to the laundry collection site.

* Deliver clean linen to assigned sections.

* Report maintenance issues.

* Maintain cleanliness and organization of guest areas.

* Respond to guest inquiries and assistance.

* Work as a room attendant when staffing shortages occur or during peak periods.

* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

* Follow sustainability guidelines and practices related to HHM's Earth View program.

* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

* Ensure overall guest satisfaction.

* Perform other duties as requested by management.

Your Background and Skill

* High School diploma preferred.

* Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

* Work schedule varies and may include working on holidays, weekends and alternate shifts.

* Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.

* Usage of cleaning chemicals.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels