Loss Prevention Officer - Hilton Houston Post Oak Galleria

Job Description - Loss Prevention Officer - Hilton Houston Post Oak by The Galleria (HOT0C8DP
)

Work Locations:
Hilton Houston Post Oak 2001 Post Oak Blvd Houston

The Hilton Houston Post Oak by the Galleria is looking for a Full Time Loss Prevention Officer.

The ideal candidate will be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Pay: $16.00 per hour

Shift: Must be able to work a flexible schedule that includes AM, PM along with weekends and holidays as needed.

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through Daily Pay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt‑free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)

What will I be doing?

• Patrol the interior and perimeter of the hotel and property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiate preliminary investigations into incidents, as needed.
• Write reports and ensure accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

We look for demonstration of Hilton’s core values:

• Hospitality – delivering exceptional guest experiences.
• Integrity – doing the right thing, all the time.
• Leadership – leading in our industry and communities.
• Teamwork – teamwork in everything we do.
• Ownership – owning our actions and decisions.
• Now – operating with urgency and discipline.

Additionally, we look for key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

Our amazing Team Members are at the heart of it all.