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Guest Experience Associate; Front Desk

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-18
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17000 - 25000 USD Yearly USD 17000.00 25000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Associate (Front Desk)

Highgate Hotels is seeking a Front Office Agent for Residence Inn Houston Willowbrook. You will welcome guests at check-in, assist with reservations, and ensure smooth checkout while promoting hotel programs and promotions.

Responsibilities include handling inquiries, managing rates, and maintaining professional service standards; you will operate the Front Desk system and balance shift reports. This position is full-time and on site in Houston, TX.

We are looking to fill the Guest Experience Associate (Front Desk) position at Highgate in Houston, TX, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience Associate (Front Desk) role at Highgate, based in Houston, TX, United States.

The Guest Experience Associate (Front Desk) role at Highgate is now open for applications in Houston, TX, United States.

Position Requirements
10+ Years work experience
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