Night Audit - Part Time

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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Join us for this incredible opportunity to be part of our Operations Teams team as a part-time Night Audit at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you’ll get to be part of a company that has been named one of the “100 Best Companies to Work For®" by Fortune and Great Place To Work.

Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands.

As a Night Audit at our high-volume convention hotel, you will be the face of the property during overnight hours, ensuring seamless guest experiences and accurate end-of-day reporting. This position combines the responsibilities of a front desk agent with critical overnight accounting functions. You will support late-night arrivals, early morning departures, and everything in between, all while maintaining operational accuracy and delivering warm, professional service.

Key responsibilities include but are not limited to:

• Provide exceptional service to guests during check-in, check-out, and throughout their stay
• Process payments, manage room keys, and maintain accurate guest records
• Address guest inquiries and resolve issues promptly and professionally
• Monitor property activity to ensure safety and security during overnight hours
• Communicate hotel services, amenities, and special offers clearly to guests
• Prepare daily reports for hotel leadership and support handoff to morning teams
• Perform nightly audit procedures as needed to reconcile and balance all hotel transactions from the day

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay

Vacation and new child leave

Retirement Savings Plan option (401K) with employer match

Complimentary employee meals

• Strong attention to detail and excellent communication skills (verbal and written)
• Proven ability to work independently and make sound decisions with minimal supervision
• Comfortable standing for extended periods and lifting or moving moderate weight
• Flexible schedule with full overnight availability required
• Previous hospitality or front desk experience is a strong plus, but not required
• High level of professionalism, reliability, and eagerness to learn
• Able to thrive in a fast-paced environment with high guest volume

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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