Sr. Analyst, Success Factors

Sr. Analyst, Success Factors - Employee Central

Location:

Houston, TX, US, 77010

Company: NRG

Talent Information Systems Analyst is responsible for providing both strategic guidance and tactical support in the administration and support of policies, procedures, and systems, in support of the NRG Human Capital Management (HCM) vision. The Senior Analyst serves as an internal consultant and subject matter expert (SME) for Success Factors, collaborating with Talent, IT, and business stakeholders to translate business needs into system functionality while ensuring compliance with organizational policies and best practices.

Communication, training, and the infrastructure to support both, are also core components of the role that team members share. Additionally, key responsibilities are as follows:

• Serve as the subject matter expert for Success Factors Employee Central, Compensation, Integrations, and APIs.
• Lead and manage the design, configuration, testing, and deployment of Success Factors functionality, enhancements, and upgrades.
• Design, build, and monitor integrations between Success Factors and external HR, Payroll, Benefits, and third‑party systems, including APIs.
• Direct the business process analysis, creation of business requirements documents, and testing for projects and all system changes.
• Stay current on Success Factors release updates and evaluate new features for applicability.
• Collaborate with HR leadership to streamline processes, identify system improvements, and support organizational goals through technology enablement.
• Develop business relationships and integrating activities with other departments to ensure successful implementations.
• Support user training, documentation, and change management related to HR system functionality.

• 5+ years of hands‑on experience with configuration and support of Success Factors modules, with expertise in Employee Central, Compensation and Integrations.
• Proven experience in integrations design, API configuration, and monitoring (e.g., SF ODATA API, SAP CPI, SFTP connections, middleware).
• Experience with Talent management modules such as Performance & Goals, Succession Planning and Talent Intelligence Hub is preferred.
• Experience in supporting interfaces with EC Payroll, Benefits, and third‑party systems.
• Strong understanding of Role‑based permissions, workflows, business rules and reporting to support scalable HR processes.
• Experience with Ticketing support systems and issue close‑out.
• Analytical and solutions‑oriented; ability to solve complex problems.
• Proven ability to work in a self‑directed environment.
• Strong interpersonal skills with the ability to provide guidance to HR Leadership in the administration of Success Factors and SAP HCM.

NRG Energy is committed to a drug and alcohol‑free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EEO AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://(Use the "Apply for this Job" box below).)