Administrative Front Desk HR Analyst

BIG Language Solutions provided pay range

This range is provided by BIG Language Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $25.00/hr

Assistant Manager | Talent Management l Global & Pan India Recruitment | AR | HRBP | Team Management

Job Title:

Administrative Front Desk HR Analyst

Location:

5177 Richmond Ave. Suite. 300, Houston, TX 77056

Pay: $21.00 - $25.00 per hour

Department:
Interpretations

Reports To:

HR – Contact Center Manager

Employment Type:

Full-Time

Position Summary

The HR Analyst serves as the first point of contact for employees and visitors at our Houston location. This role is responsible for supporting day-to-day HR operations, including recruitment, onboarding, employee engagement activities, and administrative support. In addition, this position manages front-lobby responsibilities, including monitoring the entrance, greeting visitors, and responding to interpreter phone line inquiries. The ideal candidate is detail-oriented, personable, and capable of balancing multiple priorities in a fast-paced environment.

Key Responsibilities Recruitment & Talent Support

Support full-cycle recruitment for assigned roles, including job posting, candidate screening, interview scheduling, and communication.

Source candidates from different portals including the local workforce commissions, Social Media, local hosted events, local schools, employment fairs, employee referrals.

Conduct initial phone screens and coordinate hiring logistics including but not limited to quality assessments, manager interviews.

Maintain applicant tracking and recruitment metrics as needed.

Onboarding & Employee Support

Assist with new hire onboarding, including preparing materials, scheduling orientation, and ensuring completion of required documentation.

Support HR with background checks, I-9 verification, and system setups.

Serve as an initial point of contact for employee questions related to HR processes, policies, and resources.

Front Lobby & Visitor Support

Serve as the main lobby presence during business hours, greeting employees, contractors, and visitors.

Monitor door access, handle sign-ins, and ensure adherence to safety and security protocols.

Answer and route calls from the interpreter phone line, ensuring timely support and escalation when needed.

Employee Engagement & Activities

Assist in planning, coordinating, and executing employee activities, recognition events, and site-wide engagement initiatives.

Maintain calendars, event lists, and communications to ensure smooth execution of activities.

General HR Operations

Provide administrative support across HR functions including filing, documentation management, scheduling, and reporting.

Support HR compliance efforts by maintaining accurate employee records and ensuring required documents are properly filed.

Coordinate communication with cross-functional teams as needed.

Qualifications

• 1–2 years of administrative, HR, or contact center experience
• Prior recruiting and onboarding experience
• Contact center or high-volume environment experience
• Independent use of ATS, interview scheduling, and onboarding coordination
• Bilingual and regularly utilizes language skills in the role
• 3+ years of HR or recruiting coordination experience
• Experience supporting high-volume hiring operations
• Bilingual with strong cultural competency
• Capable of representing leadership in a front-facing role
• Requires minimal supervision
• Native or near-native fluency in English and another language.
• Strong verbal communication and active listening skills.
• Deep understanding of cultural nuances and sensitivity.
• 2+ years of contact center or interpretation experience, preferably in healthcare, legal, financial or community settings.
• Proficient with technology, including Zoom, Teams, or proprietary VRI platforms.
• Associate degree in Human Resources, Business Administration, or related field (Bachelor’s preferred).
• 1–5 years of HR, recruitment, or administrative experience preferred.
• Strong communication and interpersonal skills; professional and welcoming demeanor.
• Ability to manage multiple priorities and maintain confidentiality.
• Experience with HRIS and applicant tracking systems is a plus.
• Highly organized with strong attention to detail.
• Customer-service oriented with the ability to interact professionally with employees, candidates, and visitors.
• Comfortable working onsite in a front-facing role.
• Strong problem-solving skills and ability to work independently.
• Adaptable and able to support fast-moving operational needs.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Human Resources Services and Office Administration

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