Professional Career Advisor

Overview

Title:
Professional Career Advisor

Classification:
Non-Exempt

Salary: $58,000 year

Scope of Position:

The Professional Career Advisor will have employer-facing roles to help customers explore careers, apply for opportunities, and connect them with employers that interest them most. This person will review the customers’ job experience and discuss career aspirations, concerns, and uncertainties, and guide them through the journey.

Key Responsibilities:

• Maintain a strong working knowledge of companies and industries across the region, including what skills and experience local area employers prefer and require, the usual means of entry into those companies/industries, and advice on how to best apply
• Knowledgeable about Workforce Solutions’ targeted industries and high-skill, high-growth occupations, along with skills, education, and experience needed to achieve professional success in these areas
• Provide up-to-date, accurate, and relevant labor market information to help a customer in his/her job search, career exploration resources, and data on financial aid
• Knowledgeable of and able to utilize Workforce Solutions proprietary career pathway framework for identifying and leveraging a client’s transferable skills from one industry and/or occupation to another
• Collaborate with the customer to develop a comprehensive service plan that outlines action steps and an overall employment goal
• Provide comprehensive resume reviews, including professional social media profile optimization and recommended changes such as formats and language to enhance jobseeker positioning within the market, along with determining which employers should receive the resume
• Use  and other search engines to identify jobs that meet the candidate’s skill set and help customers locate and apply for a job that matches the customer’s skills and expectations
• Become familiar with digital resources available and use this knowledge to assist customers in making career and job search decisions
• Use good judgment when suggesting to a customer the benefit of individual help from other Workforce Solutions staff or community resources
• Other opportunities as available

Education and Experience Requirements:

• Bachelor’s degree preferred, or equivalent experience
• Previous experience with specific industries such as manufacturing, education, healthcare, etc. is desirable
• Possess an educational background to support career coaching decisions
• Must be organized and able to efficiently handle several tasks simultaneously
• Demonstrated telephone, problem-solving, computer, and written communication skills
• A working knowledge of MS Office
• Valid driver's license and clean driving record required