Process Lead; HR Process Optimization Lead Job Houston area,Texas USA,HR/Recruitment

Position: Process Lead (HR Benefits Process Optimization Lead)
Process Lead (HR Benefits Process Optimization Lead)

Houston, TX (Remote within US)

6 months Contract with possibility to extension

Description of Services:

5+ years of HR experience is required. 8 - 10 years' experience overall required. Resumes without SAP ECC, Success Factors and Benefit place experience will be rejected.

Role Responsibilities for HR Benefits Process Lead:

Facilitate discussions:
Lead and facilitate discussions with key stakeholders, including HR managers, benefits administrators, Finance Department, Payroll group and IT professionals, to understand their needs, concerns, and suggestions regarding HR benefits processes.
Document processes:
- Analyze and document existing HR benefits processes, including enrollment, eligibility, leave management, retirement plans, and other related areas.
- Create detailed process maps and workflow diagrams to identify inefficiencies, bottlenecks, and areas of improvement.
Identify gaps:
- Conduct gap analysis to identify areas where current HR benefits processes fall short, such as manual interventions, data discrepancies, system limitations, or lack of automation.
- Collaborate with stakeholders to understand their pain points and gather requirements for process enhancements.
Stakeholder collaboration:
- Foster collaboration and coordination among all stakeholders, including HR teams, IT departments, Finance and Payroll teams external vendors, and other relevant parties.
- Ensure effective communication and cooperation to resolve existing issues and streamline HR benefits processes.
Issue resolution:
- Work closely with stakeholders to address existing issues and challenges in HR benefits processes.
- Identify root causes of problems and implement effective solutions to enhance efficiency, accuracy, and user experience.
- Proactively monitor and resolve any emerging issues.
Long-term process design:
- Develop a strategic vision for long-term resilience in HR benefits processes.
- Collaborate with stakeholders to design future-proof processes that can adapt to changing business needs, regulatory requirements, and technological advancements.
- Incorporate best practices and industry standards.
SAP ECC, Success Factors and Benefit place background preferred:
- Leverage expertise in SAP ECC and Success Factors, two widely used HR systems, to optimize benefits processes.
- Provide guidance and support in configuring and customizing these systems to align with business requirements.
- Identify opportunities for automation, integration, and process standardization using these platforms.
Training and support:
- Assist in developing training materials, conduct workshops, and provide support to HR teams and employees regarding HR benefits processes.
- Ensure proper understanding and adoption of optimized processes and system functionalities.
Performance measurement and reporting:
- Establish key performance indicators (KPIs) to measure the effectiveness and efficiency of HR benefits processes.
- Develop reporting mechanisms to track and communicate process improvements, cost savings, and user satisfaction to stakeholders.


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