HR Operations Coordinator

Holocaust Museum Houston – Houston, TX
Full-Time | Onsite | Non-Exempt

POSITION SUMMARY

The HR Operations Coordinator supports the day-to-day operation of the Human Resources function by performing administrative, onboarding, payroll, and data management activities. This position ensures accurate employee records, supports payroll processing, assists with benefits administration, coordinates onboarding logistics, and maintains HR systems and compliance documentation. The role requires strong attention to detail, confidentiality, excellent organization, and a high level of professionalism.

This role is ideal for someone who enjoys logistics, data accuracy, process support, and behind-the-scenes HR operations.

ESSENTIAL DUTIES & RESPONSIBILITIES HR Administration & Records

• Maintain and update employee personnel files in both electronic and paper form.
• Ensure that all HR documentation is accurate, complete, compliant, and securely stored.
• Prepare internal HR documentation such as offer letters, onboarding packets, employment change forms, and other standard correspondence.
• Maintain HRIS employee records and assist with data entry, reporting, and employee updates.

Onboarding & Offboarding Support

• Coordinate new hire onboarding logistics, including orientation scheduling, first-day communication, checklists, access requests, and paperwork completion.
• Ensure all required employment documentation is received, reviewed, and securely stored.
• Assist with offboarding steps, system changes, paperwork, termination documentation, and file archival.

Payroll Processing & HRIS

• Collect, review, and verify employee timekeeping records for accuracy and compliance with payroll deadlines.
• Prepare payroll changes (new hires, terminations, pay changes, PTO balances, etc.) for processing.
• Coordinate with Finance or Payroll to ensure accurate and timely payroll submission.
• Maintain payroll data integrity across HRIS and related systems.

Benefits Administration

• Support employee enrollment, changes, and eligibility tracking for medical, dental, vision, and other benefit programs.
• Assist leadership with open enrollment logistics, employee communication, and benefits data entry.
• Respond to employee benefits questions and direct employees to appropriate carriers as needed.

HR Policy & Compliance Support

• Maintain up-to-date knowledge of HR documentation requirements and support regulatory compliance by ensuring secure recordkeeping.
• Assist leadership with policy implementation, documentation updates, and process communication.
• Support HR by tracking required forms, certifications, onboarding compliance, and employee document deadlines.

Employee Communication & Support

• Respond to employee questions related to payroll, onboarding, benefits, HR paperwork, or general HR processes.
• Route HR concerns to the appropriate leader when escalation or employee relations support is required.
• Maintain the highest level of confidentiality regarding personnel information.

QUALIFICATIONS & EXPERIENCE Required Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred (experience may substitute).
• At least 2–3 years of experience in HR administration, payroll processing, benefits support, or HR operations.
• Proven ability to maintain sensitive and confidential information.

Required

Skills and Abilities

• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and meet recurring deadlines.
• Advanced knowledge of Microsoft Office, especially Excel.
• Experience with HRIS systems and payroll platforms preferred.
• Ability to maintain professionalism, confidentiality, and discretion at all times.
• Strong customer service orientation and collaborative approach within HR and other internal departments.

PHYSICAL REQUIREMENTS

This position requires prolonged periods of working on a computer, occasional movement throughout office spaces, and handling documents or equipment weighing up to 20 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

WORK SCHEDULE

This is a full-time, non-exempt position requiring dependable attendance, scheduled working hours, and availability during standard business hours for payroll, onboarding, or HR operational needs.

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