Database Operations Engineer

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The Database Operations Engineer role is responsible for administration of enterprise database systems and to assure that application databases perform optimally according to the service level objectives, verifying the integrity and availability of all system resources. This role performs database configuration, migration, upgrade, monitoring, query tuning, security compliance, troubleshooting, backup, and recovery. The candidate must keep the current and future business objectives in mind;

they are expected to bring design and maintain state-of-the-art database environments, especially in the following Database technologies:
Oracle Exadata, MSSQL Servers, AWS Database Services, Snowflake and Cassandra.

• Thought Leader and change agent that works on understanding the big picture business strategy and builds database systems and platforms that support the strategic business goals and roadmap.
• Ensures database infrastructure is properly maintained. Works closely with the Enterprise Shared Services team and Enterprise architecture team to help shape a clear technology lifecycle strategy for all database platforms.
• Build/maintain strong IT control and secure environment ensuring privileged access is only granted to those with an approved role, while reviewing and attesting to existing access entitlements per organization’s policy. Works closely with IT Risk and Compliance to ensure security and compliance standards are followed as well as respond to internal/external audits.
• Responsible for the technical support of mission-critical databases running on Oracle, SQL Server, and/or other database management systems used in the enterprise.
• Develop, configure, and install database management systems. Plan and implement new database instances and schema creation on existing database management systems.
• Apply security best practices to database environments. Evaluate, schedule, configure, and install database upgrades and patches.
• Determine backup strategies for database management systems. Schedule database backups based on business needs. Diagnose and resolve backup failures. Perform test restores database backups to ensure backups are recoverable in the event of database failure and/or disaster.
• Review and advice on System design for High Availability and DR/BCP capability.
• Diagnose and resolve database problems.
• Proactively tune database performance to ensure defined business requirements and service level agreements are met.
• Provide technical assistance to developers for database related code and connectivity. Review database design specifications and application code to ensure adherence to database standards and best practices.
• Provide periodic training, and continuous education to IT teams to adhere to DB best practices.
• Ensure compliance with policies for Change and Security management, including audit & SOX compliance.
• Ensure compliance with ITIL processes including incident, problem and request management.
• Dev Ops awareness and able to independently support the packaging, validation and promotion of DB changes via the Dev Ops pipeline. Proficient in Dev Ops tools and process orchestration.

• 5+ years of professional experience with depth of IT experience that includes supporting large enterprise databases.
• Bachelor's or higher degree
• Experience supporting 24x7 operations.
• Exceptional project management and delivery skills.
• Must possess a clear understanding of ITIL.
• Strong hands-on technical experience with Windows, UNIX/Linux, networking and major database technologies (e.g. Oracle, MS SQL, Postgre
  
  SQL, AWS RDS, Cassandra).
• Strong hands-on database security setups and risk mitigation techniques, and Performance Tuning.
• Experience with industrial standard security tools like QUALYS, IMPERVA, Prisma, and Cyber Ark.
• Understanding Dev Ops concepts.
• Strong commitment to operational excellence and a well-grounded understanding of continuous process improvement.
• Strong interpersonal skills with a natural and proven ability to collaborate deeply with others.
• A strong communicator, committed to operational…