Field Service Technician

Field Service Technician

Position at Pappas Restaurants, Inc.

Provides on-site support for computer hardware, peripheral, and data cabling issues. Repairs or replaces faulty hardware or cabling when dispatched to a restaurant. Maintains the hardware depot facility, including preparing new hardware, tracking warranty information, repairing faulty hardware and testing hardware prior to deployment. Requires after‑hours on‑call work and occasional travel.

• Provides on‑site support for computer hardware, peripheral, and data cabling issues.
• Repairs computer equipment at the depot facility.
• Tracks warranty information on hardware.
• Other duties may be assigned as needed.

• 2–5 years of experience (preferred).
• CompTIA A+ (optional).
• Valid driver’s license.
• High school diploma required.
• Excellent verbal and written communication skills for interdepartmental and customer interactions.
• Ability to multi‑task with good organizational, project management skills, and work well under pressure.

Physical requirements:

ability to perform manual data input for up to 50% of an 8‑hour day on a regular basis.

• Lift, carry, push, and pull up to 50 lbs.
• Maintain coordination and dexterity with frequent bending, stooping, reaching, and lifting.
• Work in confined spaces and at varying heights, including below waist and above shoulder level.
• Operate tools, machinery, and standard office equipment safely and effectively.
• Perform duties indoors and outdoors in a range of temperatures and weather conditions.
• Travel and move throughout job sites as needed.

Americans with Disabilities Act (ADA) – Applicants with disabilities may be entitled to reasonable accommodation under the terms of the ADA and certain state or local laws. Please contact teamr for assistance completing any forms or to participate in the application process.

Pappas Restaurants is an Equal Opportunity Employer.