Principal Program Manager - Sales Management; SPM SaaS Product

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We are seeking a Principal Program Manager for Sales Performance Management (SPM) SaaS Product to orchestrate strategic programs within the global Sales Performance Management organization  will engage with a broad group of stakeholders across the SPM business, including Sales, marketing, services, success, and operations. You will also build/leverage a network of stakeholders within other SAP groups, partners and customers, leaning on your strong collaboration, ideation and influence skills to ensure cross team communication, transparency and awareness of all aspects of the strategic program, including scope, timelines, resources, customer and partner activities, program success measures, as well as product and engineering related deliverables.

These strategic programs support our growth targets and are central to our strategic objectives across our end to end business.

• Strategic Decision-Making
  • Leverage your curiosity and understanding of innovative opportunities in the market to differentiate our portfolio in the market
  • Lead rigorous evaluations and recommendations for build vs. buy vs. partner choices for new features, integrations, and platform capabilities.
  • Conduct market and competitive analysis, total cost of ownership, time-to-market, and technical feasibility studies to inform decisions.
  • Define clear success criteria, KPIs, and acceptance plans for chosen solutions.
• Vendor & Partner Management
  • Evaluate and manage relationships with vendors and technology partners, including contract and SLA considerations.
  • Define integration patterns, data contracts, and operational requirements for partner-built components.
  • Represent the company in partner negotiations and technical integrations.
• Program & Project Management
  • Own planning, sequencing, and delivery of cross-functional product programs, spanning multiple planning cycles.
  • Produce detailed plans with milestones, resourcing, risk logs, dependency maps, and budgets.
  • Drive day-to-day program execution, remove blockers, and ensure on-time, high-quality delivery.
• Cross-Functional Collaboration
  • Work closely with product managers, engineering leads, designers, security, and GTM teams to align requirements and trade-offs.
  • Facilitate discovery workshops, requirements gathering, and stakeholder alignment sessions.
  • Communicate progress, risks, and outcomes to senior leadership with clear, data-backed updates.
• In partnership with services, partners and support, deliver individual project status and risk profile for major pre-defined milestones per implementation project
• Lead rigorous evaluations and recommendations for build vs. buy vs. partner choices for new features, integrations, and platform capabilities.
• Collaborate with services, support and engineering to track repeat project issues that require investment to permanently resolve
• Capture retrospectives with support customer success partners, services, support and partners on key implementation efforts post project close

• 10 years of experience in program management, and product development within a SaaS environment. PMP certification highly desired;
  Lean Six Sigma certification also desired but not required
• Proven experience leading build/buy/partner decisions for complex product initiatives and delivering cross-functional programs.
• Positive, energetic, engaging interpersonal style
• Strong strategic thinking, analytical capability, and structured decision-making.
• Expert program and project management skills: scoping, planning, risk management, and stakeholder communication.
• Familiarity with SaaS architecture concepts (multi‑tenancy, APIs, cloud services),…