Lead Specialist - Application Support and DevOps

Lead Specialist - Application Support and Dev Ops

Join to apply for the Lead Specialist - Application Support and Dev Ops role at Energy Transfer

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future, and give back to the community where we have long‑standing commitments to causes including MD Anderson Children’s Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award‑winning over 12,000‑strong organization as we fuel the world and each other!

Our team is looking for an experienced and motivated Application Support and Dev Ops Specialist. You will be responsible for the administration and support for multiple enterprise‑level platforms. You will work with business and technical teams as the primary support contact for multiple applications, analyze system problems, resolve issues, and identify process improvements through automation and Dev Ops practices. An ideal candidate will have development/scripting experience with a Dev Ops background.

• Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed)
• Maintain build processes, deployment strategies, and process automation.
• Install and coordinate installation of patches and releases to development, test, and production systems.
• Improve application delivery using containers, orchestration, and configuration management tools.
• Assist business teams and vendors with application installations and upgrades.
• Support and maintain application infrastructure (servers, network topology, authentication, high availability).
• Provide Segregation of Duties support – Administer server access, accounts, audit controls, and reports.
• Stay up to date on current technologies, recommend strategies, and tools.
• Coordinate and facilitate meetings, document key decisions, risks, and issues.
• Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.
• Availability to support after hours on business‑critical projects and tasks.

• 5+ years of relevant experience with application support and development.
• 3+ years of experience using Dev Ops practices, tools, frameworks.
• Experience supporting applications in multi‑tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing.
• Experience with off‑the‑shelf applications such as Quorum, Entero, and/or Allegro.
• Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.
• Quickly learn new skills and technologies.
• Experience working with the following technologies (1 or more in each category):
  • Continuous Integration:
    Jenkins, Azure Dev Ops, Git Hub Enterprise
  • Build and dependency management:
    Maven, Gradle, Ant
  • Scripting languages:
    Power Shell, Groovy, Python, Bash, Java Script
  • Source Control:
    Git, SVN
  • Microsoft T‑SQL or PL/SQL
• Excellent analytical and critical thinking skills and strong organizational skills.

• The Senior IT Specialist level requires a Bachelor’s degree or equivalent experience and 5‑8 years of relevant job related experience.
• The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience.
• The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience.

• Previous experience in Oil & Gas industry.
• Experience with monitoring tools:
  Grafana, Datadog, Splunk.
• Experience with off‑the‑shelf applications including Quorum, Entero, and/or Allegro.
• Some coding experience with .Net, Java, Python, or equivalent.
• Past experience working within change management processes and tools such as Service Now.

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.