ServiceNow Developer

Responsibilities

Kforce has a client in Houston, TX in search of a Service Now Developer.

• Design and implement complex Service Now architectures, leveraging Scoped Applications, Workflow/Flow Designer, and integration Hub to automate enterprise workflows and integrations
• Implement and manage Service Now Data Sources, Transform Maps, and Field Mappings to automate and normalize data imports from external systems
• Play a key role in the technical design of Service Now solutions, including custom applications, integrations, and workflows. Be responsible for adjusting the technical design and code as needed during the development lifecycle to meet evolving business needs and technical constraints
• Develop and maintain robust client side and server-side scripts, including Script Includes, Business Rules, UI policies, Client Scripts, and Glide Ajax
• Configure and maintain Service Now LDAP integration under LDAP system module, managing connection settings, scheduled imports, and users/groups synchronization for enterprise Active Directories
• Lead the hands‑on configuration, scripting, and implementation of complex Service Now solutions, leveraging Business Rules, Script Includes, Client Scripts, and Flow Designer
• Develop and implement complex integrations between Service Now and other enterprise systems using REST, SOAP, JDBC, MID Server connections and other integration technologies
• Maintain in-depth expertise in the Service Now platform, staying up to date with new features, releases, and best practices. Identify opportunities to leverage new platform capabilities to improve existing solutions and drive innovation
• Monitor instance health, optimize query performance, troubleshoot system logs, fix scripts, and background jobs to maintain platform stability
• Oversee the creation, review, and migration of Update Sets to maintain code integrity and synchronization between instances, following release of management practices

• Bachelor’s degree in Computer Science, Information Technology, or a related subject
• Service Now Certified Application Developer (CAD) and/or Certified Implementation Specialist (CIS) certifications are highly desirable;
  Service Now System Administrator and ITIL Foundation certifications are considered a plus
• 5 years of dedicated experience in Service Now development and implementation
• Experience developing scoped applications and customizing Service Portal / Employee Service Center Portal widgets
• Hands‑on experience with Flow Designer, Integration Hub spokes (such as Success Factors spoke) and system web services for orchestration and third‑party integrations
• Experience with front‑end development using HTML, CSS, and modern JavaScript frameworks
• Experience with Agile development methodologies managing stories in Service Now Agile Development and contribute to sprint planning
• Deep, hands‑on expertise in Service Now platform development and configuration, including core modules (ITSM, ITOM, CSM, HR) and custom application development
• Strong understanding of backend development using Server‑side JavaScript, Flow Designer, Database and Data Modeling, and Service Now platform tables
• Demonstrate knowledge of Service Now data model, CMDB class hierarchy, ACLs, and role‑based access control configurations
• Expertise with REST APIs, SOAP, and Service Now Integration Hub
• Proficiency in the Glide Record, Glide Ajax and Service Now’s scripting model to manipulate data and automate complex business logic
• Advanced proficiency in JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Scheduled Jobs
• Excellent communication, interpersonal, and problem‑solving skills, with a proven ability to interface directly with customers to define technical requirements
• Ability to design secure and reusable code modules while maintaining strict adherence to Service Now coding conventions and performance guidelines

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications,…