Sr Engagement Manager, AWS Professional Services

Sr Engagement Manager, AWS Professional Services

Join to apply for the Sr Engagement Manager, AWS Professional Services role at Amazon Web Services (AWS)

Final date to receive applications:
Dec 29, 2025

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

• 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or AWS Professional level certification
• Experience in technical program management
• Experience with software development lifecycle, or experience in agile/scrum or related collaborative workflow
• Experience working with Agile methodologies
• Bachelor's degree in computer science, computer engineering, or related field, or 5+ years of technical work experience

• 1+ years of technical specialist, design and architecture experience, or AWS Associate level certification
• AWS Associate level certification, or 4+ years of technical specialist, design and architecture experience
• 4+ years of technical specialist, design and architecture experience, or AWS Professional level certification
• Experience architecting/operating solutions built on AWS
• Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• Experience in IT consulting/management with IT Transformation in a customer-facing role

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture, Mentorship & Career Growth, Work/Life Balance, and a commitment to diversity and inclusion are just…