IT Solutions Administrator, Mid Level

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Job Summary:

Qcells USA Corp. specializes in providing utility-scale solar solutions and is seeking an IT Solutions Administrator to manage office IT systems and support facilities maintenance. This role involves configuring hardware, advising on IT systems, managing vendor relationships, and supporting facilities enhancements.

Responsibilities:

• Configure and dispatch hardware for new hires and replacement requests

• Advise and support on development and improvement of IT systems, networks, software, hardware, IT policies, and security;

• Manage the relationship with our outside IT consulting vendor and serve as a gatekeeper for all IT-related issues.

• Assist in resolution and support for issues related to IT systems, networks, software, hardware, and security;

• Create and maintain an inventory of equipment and software licenses for the companies;

• Help manage and track distribution of all IT assets to employees, providing data to Corporate Finance as needed;

• Assist staff, both local and remote, with daily operation of computer systems;

• Install computer peripherals and applications for users

• Prepare computers for first-time use by new and visiting employees

• Support development of IT and network-security practices and policies as well as employee compliance with such practices and policies.

• Advise and support on enhancements, improvements, and maintenance of facilities;

• Manage outside vendors responsible for maintaining, enhancing, improving, and expanding the office and facilities infrastructure;

• Maintain office phones, conferencing, and AV systems and coordinate the distribution of phone sets as well as the installation of new lines;

• Manage relationship and function as a liaison to landlord (The Irvine Company); and

• Support development of facilities-related practices and policies as well as employee compliance with such practices and policies.

• Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position

• Perform other duties and special projects, as assigned by Management

Qualifications:

Required:

• 3-5 years of experience in IT Support Role

• Excellent oral and written communication skills

• Strong project management and troubleshooting skills

• Strong attention to detail

• Robust knowledge of and experience with MS Office products, including Word, Excel, Outlook, and Power Point

• Experience with Active Directory, Azure, Entra

• Experience with Microsoft Office or Microsoft 365

• Mac OS experience - Installs, configures, and troubleshoots computers, software, and peripheral devices.

• Experience with Windows Server

Company:

Qcells USA provides utility-scale modules, project development, and EPC solutions for solar (PV) and energy storage systems (ESS) throughout the United States. Founded in 2015, headquartered in Irvine, California, USA, team size 501-1000 employees, currently Late Stage.

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Product Management
• Industries Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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