More jobs:
Non-College -Study |Technical Support, User Support Services
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-01-02
Listing for:
University of Houston - Downtown
Apprenticeship/Internship
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Department
:
User Support Services Salary
: $12.00 per hour
- Answers IT Service Desk phone
- Provides data entry for User Support Services using an online help desk ticketing system
- Greets UHD students, faculty, staff, and guests in assigned areas
- Provides first-tier technical support to UHD students, faculty, and staff
- Performs opening and/or closing procedures as defined for assigned areas
- Other duties as assigned
- Knowledge of Windows Operating Systems, Internet Browsers, the latest two versions of Microsoft Office
- Knowledge of and experience working with a variety of wireless devices
- Have basic software and hardware troubleshooting experience, End-user support
- Must be a current UHD student
- Must have prior customer service experience
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
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