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Enterprise Technical Support Lead - Proactive, -Touch
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-01-03
Listing for:
Cornerstone onDemand
Full Time
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading SaaS company is seeking an Advanced Technical Support Specialist to deliver elite-level technical support to enterprise customers. This role requires 5+ years in technical support and exceptional communication skills. The Specialist will manage complex issues, mentor team members, and ensure customer satisfaction by delivering high-touch, personalized engagements. Ideal candidates will have experience in SaaS solutions and a proven customer-focused mindset.
Excellent organizational skills are essential for managing multiple high-priority engagements.
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