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Technical Support IT Consultant

ServiceNow Lead: Drive Global ITSM & CSM Solutions

Job in Houston, Harris County, Texas, 77246, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
An established industry player is seeking a Service Now Lead to drive the implementation of best practices in customer service technology. This role involves gathering requirements, leading discussions on business processes, and ensuring effective application administration and configuration. The ideal candidate will have extensive experience with the Service Now platform, particularly in Customer Service Management and IT Service Management. You will collaborate with vendors and managed service providers to troubleshoot issues and enhance service delivery.

Join a dynamic team where your expertise will shape the future of customer support technology.
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