Cactus Wellhead - Network Engineer

Location: Houston, 920 Memorial City Way, Ste 300, Houston, TX 77024, USA

Job Summary: Core functions include supporting the Cactus LAN/WAN network architecture and services. Evaluate current systems and recommend ways to improve the network infrastructure. Design and implement network solutions with a focus on cybersecurity, high availability, and fault tolerance. Manage contracted services for projects and maintain vendor relationships. Work autonomously in fast‑paced, engaging, dynamic environment.

ESSENTIAL FUNCTIONS,

ROLES AND RESPONSIBILITIES:

Essential duties and responsibilities include, but not limited, to the following.

• Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations.
• Configure and install network equipment including routers, switches, firewalls, wireless access points, NAC, VPN and load balancers in a multi‑vendor environment.
• Provide expert‑level support and troubleshooting for network‑related issues escalated from Tier 1 team.
• Administer and support telephony in multiple use cases including remote users, branches, and call centers.
• Coordinate and resolve support cases with vendors, ensuring prompt issue escalation and resolution.
• Proactively manage and monitor the network infrastructure for performance, reliability, capacity, and degradation issues.
• Leverage centralized management tools to support operational efficiency.
• In coordination with the cybersecurity team, investigate and respond to network security alerts.
• Perform regular maintenance and deploy system upgrades such as firmware and software releases.
• Design, lead and implement network projects to enhance fault tolerance, high availability, scalability, and cybersecurity within the enterprise.
• Create and maintain Standard Operating Procedures, workflows, diagrams and inventories for network systems, software, and subscriptions.
• Perform analysis of configurations and settings against cybersecurity best practices, remediating findings as part regular vulnerability management.
• Research and enhance knowledge of industry and technological trends, assisting management in developing strategic roadmaps for secure network systems and architecture.
• Collaborate with infrastructure and applications teams enabling integration of new systems into standardized network architectures.
• Assist with disaster recovery and business continuity planning design and testing.
• Support certificate usage and management related to network services.
• Analyze vendors and contracts during service life cycles for cost and operational efficiency.
• Collaborate with domestic and international teams and vendors.
• Provide network reports, logs and evidence as required for audit, security and compliance activities.
• Clearly articulate complex technical concepts and solutions to technical and non‑technical teams, ensuring accurate understanding and effective collaboration.
• Implementing and supporting IT/OT/Cloud networking security initiatives and technologies.
• Leverage infrastructure as code and network automation and identify opportunities for additional uses.
• Any other tasks or duties as assigned.

Certifications, Licenses, Registrations:

• Cisco CCNP or vendor equivalent network professional certifications
• Azure/AWS/GCP public cloud network specialization certifications
• Network Security certifications – PCNSE, NSE 4+, Security+, CEH

Required Education, Training,

Experience:

• Bachelor’s degree (IT) from a four‑year college or university, or equivalent combination of education and experience
• 5+ years enterprise LAN/WAN/WLAN experience, supporting global 24x7 environments
• 2+ hands‑on experience with cloud platforms – Azure, AWS, or GCP

Job Knowledge, Skills, Abilities:

• Advanced knowledge of switching and routing protocols and concepts.
• Demonstrated expertise in cloud networking and SD‑WAN technologies.
• Deep understanding of network security technologies, methodologies, and controls.
• Understanding of telephony technologies including hosted platforms and call centers.
• Knowledge of Infrastructure‑as‑Code methodologies and other CI/CD concepts.
• Aptitude to…