Project Manager, RealPage System Administrator

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships

The Project Manager, Real Page System Administrator will serve as the organization's in-house Real Page super user and primary owner of the Real Page platform. This individual will be responsible for system administration, platform settings, and acting as the central point of contact for all Real Page-related questions, issues, and enhancements.

In addition, this role will lead the end-to-end transition of properties from Yardi to Real Page, managing the process from planning and data migration through go-live and post-implementation support. The ideal candidate is a highly organized, detail-oriented, technically savvy project manager who thrives in a fast-paced cross-functional environments and is comfortable owning complex system implementations while partnering directly with external vendors.

Responsibilities:

Real Page System Ownership & Administration

• Serve as the internal Real Page super user and subject matter expert across all modules in use.
• Act as the primary point of contact for all Real Page-related inquiries, troubleshooting, and system support.
• Lead and manage all direct communication with Real Page representatives, including support tickets, enhancements, implementations, and ongoing platform optimization.
• Maintain system configurations, user roles, permissions, workflows, and data integrity to ensure consistent and effective use of the platform.
• Develop and maintain internal documentation, user guides, and best practices related to Real Page usage.
• Train and support internal stakeholders to ensure adoption, consistency, and proper system utilization.

Yardi to Real Page Transition Leadership

• Own and lead the full transition of properties from Yardi to Real Page, from initial planning through post-go-live stabilization.
• Develop detailed project plans, timelines, and migration strategies to ensure a smooth and controlled transition.
• Coordinate data migration efforts, system testing, validation, and issue resolution in partnership with internal teams and Real Page.
• Serve as the central coordinator across operations, accounting, property management, IT, and external vendors throughout the transition.
• Identify risks, dependencies, and gaps, escalating issues as needed and driving solutions to keep the project on track.
• Ensure all transitioned properties are fully operational in Real Page with minimal disruption to business operations.

Project Management & Cross-Functional Coordination

• Lead cross-departmental system and process initiatives related to Real Page and operational technology.
• Develop and maintain project trackers, timelines, status reports, and dashboards to communicate progress and risks to leadership.
• Facilitate meetings, working sessions, and status updates with internal teams and external partners.
• Ensure clear communication, accountability, and follow-through across all stakeholders.

Process Improvement & Optimization

• Evaluate existing workflows and processes to identify opportunities for efficiency, standardization, and automation within Real Page.
• Partner with leadership and operational teams to implement system improvements that align with organizational goals.
• Support ongoing enhancements and future system initiatives beyond the initial Yardi transition.

Requirements:

Educati…