Supervisor, Enterprise Resource Planning; ERP

Position: Supervisor, Enterprise Resource Planning (ERP)
NOTE:

This is a full-time position based 4 days/week out of our Houston, TX office currently located in Galleria Tower 1.

POSITION SUMMARY:

Reporting to the Vice President, Information Technology, the ERP Supervisor will oversee IT support staff and manage deployment and long-term support of a new Enterprise Resource Planning (ERP) system. The ERP supervisor provides daily management of the IT ERP support staff and managed services support providers.

Working with the applicable business units and our managed services partner, this position will develop, plan and implement system enhancements. This includes setting deadlines, assigning responsibilities and monitoring progress of the ERP deployment activities. Additionally, the supervisor coordinates the implementation of the organizational and IT processes necessary to support long term performance of the ERP system in a SOX-compliant manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Manage IT ERP support staff during the implementation of changes and ongoing support of the ERP system in a SOX-compliant environment

* Act as the primary point of contact and monitor the performance of our managed services provider

* Coordinate business stakeholders to define, approve, test, and implement system enhancements and fixes during quarterly upgrades and monthly maintenance activities

* Assist in identification and resolution of operational problems

* Provides regular tracking and status reports of open items to monitor programmatic effectiveness

* Performs other duties as assigned.

CORE COMPETENCIES:

To perform the job successfully, the individual should demonstrate competencies in performing the essential functions of this position by performing satisfactorily in each of these competencies.

* Problem solving:
Identifies and resolves problems in a timely manner, gathers and reviews information appropriately. Uses own judgment and acts independently; seeks input from other team members as appropriate for complex or sensitive situations.

* Oral/written communication:
Listens carefully and speaks clearly and professionally in all situations. Edits work for accuracy and clarity, is able to create, read and interpret complex written information. Ability to develop strong interpersonal networks within the organization.

* Planning/organizing:
Prioritizes and plans work activities, organizes personal and project timelines and deadlines, tracks project timelines and deadlines, and uses time efficiently.

* Adaptability:
Adapts to changes in the work environment, manages competing demands and is able to deal with frequent interruptions, changes, delays, or unexpected events.

* Dependability:
Consistently on time and at work, responds to management expectations and solicits feedback to improve performance.

* Team Building:
Capable of developing strong interpersonal networks and trust within the organization, setting expectations and requirements and achieving accountability of supervised personnel. Leads consensus by involving all stakeholders, facilitating their understanding of differences, agreeing on requirements and constraints, and developing the best solution.

* Safety Culture:
Adheres to the corporate safety culture and is expected to model safe behavior and influence peers to meet high standards.

* Quality Assurance:
Demonstrates understanding and implementation of quality assurance regulations, standards and guidelines, ideally with experience in 10 CFR 50 Appendix B, 10 CFR 21, and ASME NQA-1.

MINIMUM SKILLS, QUALIFICATIONS AND ABILITIES:

* Education/Certification:

A minimum of a Bachelor's degree in Business, Accounting, Computer Science, Information Systems or related field is required. An advanced degree is preferred.

* Experience:

A minimum of 5+ years of full-time, directly relevant working experience implementing full lifecycle ERP solutions is required, with at least 2 of those years in a supervisory role managing a team of IT staff. Additional required experience includes:

* Oracle Fusion ERP, HCM, EPM, SCM, PPM

* Experience with building integrations with OIC

* Experience with Oracle BI Reporting

* Demonstrated collaboration skills with colleagues at all levels and across different organizations.

* Demonstrated experience in problem solving.

* Demonstrated experience in the development of user technical documentation and training materials.

* Experience resolving technology issues at the enterprise level.

* Preferred/desired skills and experience;

* 2+ years supporting ERP systems under Sarbanes-Oxley compliance requirements

* Oracle RMC, OCI

* Experience with 21 CFR Part 820 or ISO 13485:2016

* Experience working in a highly-regulated industry and publicly-traded companies

* Expert in business process mapping

* Experience implementing new tools and processes with Accounting and Finance teams

* Extensive knowledge of departmental processes in subcontracted manufacturing.

* Industry Requirements:
Eligible to work under Department of Energy 10 CFR Part 810.

PHYSICAL DEMANDS:
The physical demands…